Issue & Errors

Articles that help you understand error messages

5 articles in this collection
Written by Baird Hall, Jay, and Jon Welling

Why is my video a different size after I render it?

Written by Jon Welling
Updated over a week ago

Why does my font size change?

The font changes size throughout the video.

Written by Jon Welling
Updated over a week ago

What can't I use my video recorded with my iPhone?

I get an error trying to upload my video

Written by Baird Hall
Updated over a week ago

Why is my captioned file size different than what I uploaded?

Compression, bitrates, and file size settings

Written by Jay
Updated over a week ago

Are videos recorded with the iPhone compatible with Zubtitle?

Are videos recorded with the iPhone compatible with Zubtitle?

Written by Jon Welling
Updated over a week ago